Privacy Policy

Last updated: January 1, 2025

Introduction

At Agentz Lab ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information

• Company name and job title

• Account credentials and preferences

• Payment and billing information

• Communication and support requests

Usage Data

We automatically collect information about how you use our services:

• Device information and IP addresses

• Browser type and operating system

• Pages visited and time spent on our platform

• Features used and interaction patterns

• Error logs and performance data

How We Use Your Information

We use the information we collect for various purposes:

• Providing and maintaining our services

• Processing payments and managing accounts

• Communicating with you about our services

• Improving our platform and developing new features

• Ensuring security and preventing fraud

• Complying with legal obligations

Data Security

We implement industry-standard security measures to protect your personal information, including:

• End-to-end encryption for data transmission

• Secure data storage with access controls

• Regular security audits and penetration testing

• Employee training on data protection

• SOC 2 Type II compliance

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With your explicit consent

• To trusted service providers who assist in operating our platform

• When required by law or legal process

• To protect our rights, property, or safety

• In connection with a business transaction (merger, acquisition, etc.)

Your Rights

You have certain rights regarding your personal information:

• Access: Request copies of your personal data

• Rectification: Request correction of inaccurate data

• Erasure: Request deletion of your personal data

• Portability: Request transfer of your data

• Restriction: Request limitation of processing

• Objection: Object to processing of your data

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and include appropriate safeguards to protect your personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@agentzlab.com

• Phone: +1 (949) 776-3129